Badminton frame guarantees (frame structure of the racquet only)

Max-Force 800 and 900 series; Hex-Force series: 12 months

These Max-Force and Hex-Force frame guarantees are valid in Canada for racquets purchased in Canada. This guarantee may vary in other countries - write to us for more details: Warranty@playBK.com

 

Max-Force 800 and 900 series, Hex-Force 360 series:

• Register your purchase with Black Knight
• Keep your proof of purchase

 

In Canada, in case of breakage of a registered Max-Force 800 or 900 series racquet or a Hex-Force 360 series racquet within 12 months of purchase, write to us at Guarantee@playBK.com for instructions:

• Include clear photos showing:
• the problem
• the overall racquet
• the end cap at the bottom of the grip where the letters BK appear.
• Include a scan or photo of your sales receipt.
• You may be asked to return your broken racquet to Black Knight at your shipping expense for examination

 

Subject to approval, Black Knight will send a free replacement frame of the same or a comparable model, plus a free set of Ashaway ZyMax badminton string

 

Max-Force 40, 50 and 60: 12 months against frame breakage due to manufacturer’s defect

This Max-Force guarantee is valid in Canada for racquets purchased in Canada. This guarantee may vary in other countries - write to us for more details: Warranty@playBK.com

 

Max-Force 40, 50 and 60 models:

• Register your purchase with Black Knight
• Keep your proof of purchase

 

In Canada, in case of breakage of a registered Max-Force 40m 50 or 60 racquet within 12 months of purchase, write to us at MaxForce@playBK.com for instructions:

• Include clear photos showing:
• the problem
• the overall racquet
• the end cap at the bottom of the grip where the letters BK appear.
• Include a scan or photo of your sales receipt.
• You may be asked to return your broken racquet to Black Knight at your shipping expense for examination

 

Subject to approval, Black Knight will send a free replacement frame of the same or a comparable model.

 

Badminton – general: 6 months consumer frame warranty (does not include institutional or rental use)

This 6-month frame guarantee is valid in Canada for racquets purchased in Canada. This guarantee may vary in other countries - write to us for more details: Warranty@playBK.com

• Register your purchase with Black Knight
• Keep your proof of purchase

 

In Canada, in case of breakage of a registered racquet within 6 months of purchase, write to us at guarantee@playBK.com for instructions:

• Include clear photos showing:
• the problem
• the overall racquet
• the end cap at the bottom of the grip where the letters BK appear.
• Include a scan or photo of your sales receipt.
• You may be asked to return your broken racquet to Black Knight at your shipping expense for examination

 

Subject to approval, Black Knight will send a free replacement frame of the same or a comparable model.