These guarantees are valid in Canada for racquets purchased in Canada. Guarantee policies may vary in other countries - write to us for more details: Warranty@playBK.com
Within 7 days of purchase. the purchase must be registered here online, or, if your racquet has a 2-part warranty card attached, by post,.
If registered online, include a copy of the proof (scan) of purchase.
The warranty applies to the racquet frame only
If emailing to us about a warranty incident please include:
We usually have to examine a racquet to determine if a defect was a factor in its breakage. The more use a racquet shows the less likely that a break is due to a defect rather than to usage.
Start by emailing to us about a warranty incident, and please include:
Subject to approval, Black Knight will then send a free replacement racquet.